Shaking IT Up

Shaking IT Up

amshot is redefining the expectations for IT

 

When most people think of IT, they think of long email chains asking for a simple fix, scouring Google just to understand what’s going on, and cheesy on-hold music that you practically memorize. We understand that can be a reality when working with traditional IT service providers, but those practices do not align with our office culture.

Here at amshot, we hold ourselves to a higher standard and strive to be pioneers in a new era of innovative software development and frustration-free IT. Our team works to empower our community, think outside the box, communicate effectively, and to be honest while having fun every day. To show that these are not just empty words, we’ve broken down the key elements we use to define amshot’s IT and software development services.

NOT IT

Outsourcing your technology needs is supposed to make it easier for you to focus on what you do best, but often times we hear that it has the opposite effect. Nowadays, IT and software development has been characterized as a hassle, a headache, and a stressor for most companies. It seems that, more often than not, services meant to streamline business productivity have become confusing and time-consuming.

Traditionally, outsourced IT and software development services were meant to create efficiencies and promote in-house productivity, but many of the systems and solutions used by most tech companies today are more cookie-cutter than customized. Unfortunately, break-fix IT is often the norm, and IT simply becomes “the people you have to call everytime something breaks.” However, the bad practices and norms we’ve described were the foundation for what NOT to do at amshot.

YOUR BUSINESS IS WORTH IT

At amshot, we are invested in the growth and success of our clients, our community, and our team. Furthermore, we are dedicated to customizing and enhancing each client’s business experience. Technology is our tool to accomplish these initiatives and achieve the amshot standard of services. We believe IT and software development should do the following:

Simplify, not complicate, your business. Imagine your job if all of the technology worked as it should. We specialize in taking care of all things tech so you can focus on the next goal.

Help your business grow, not slow you down. Our team uses cutting-edge technology, the client’s industry best-practices, creative problem solving, and effective communication to visibly improve measurable business results.

Proactive tech solutions > reactive tech services. Outdated networks and tech are time-consuming, malfunctioning software and security threats are disruptive, and dealing with these issues keeps you fighting fires instead of getting down to business. Properly functioning IT and software can prevent fires before they start, and being proactive instead of reactive is our specialty. Simply put, proactive IT anticipates and actively avoids issues—fighting the vicious cycle of break-fix IT.

Make it easier to do the right thing and harder to do the wrong thing. We firmly believe that outsourcing your technology needs should improve productivity in-house. No more confusing tech talk. No overly complicated systems. Our team strives for user-friendly and reliable services.

Provide business insights with reporting, various metrics, and thorough analytics. As we mentioned earlier, our team is invested in each client’s success, so providing comprehensive reporting is a key element of our services. The metrics and analytics delivered offer an overview of the current systems as well as any opportunity our team identifies for your business tech to be optimized.


That, in a nutshell, is what we think IT and software development should be. Over the next few weeks, we’ll give a behind-the-scenes look at the team members and tasks that make amshot so uniquely successful. Stay tuned for the first piece of our blog series: Organized Chaos.

If you would like to hear more about amshot’s office culture and our fresh take on tech services, contact us or set up a free consultation.