Popular culture loves to highlight the hard work that goes into creating a good legal strategy. From “Law and Order”, “Boston Legal”, and more recently “Suits”, viewers get a sneak peek into the client meetings, research and even courtroom performance of law firms. What is not often shown is the work that goes on behind the scenes, especially when it comes to creating a comprehensive information technology plan and securing client data.
Certainly, a well-researched, secure information technology strategy is a necessity for any business. Law firms, however, face a higher bar for security due to the elevated ethical requirement for client confidentiality. While some law firms can support an in-house IT department, many small firms don’t have the resources for this. Fortunately, there are many benefits for outsourcing IT service to an outside vendor, such as a more sophisticated level of security, data storage at multiple sites and greater workplace efficiency.
According to the American Bar Association, there are a few things legal firms should do before designing an IT strategy, including:
Creating high-level policies regarding the privacy and security of firm data. Policies should address the use of encryption, remote access, mobile devices, thumb drives, laptops, Wi-Fi hotspots, cloud storage, Web email accounts and social networking sites.
Identifying points of contact with law enforcement, Internet service providers, the communications companies that service the firm and cyber forensic experts.
Working with your IT staff or vendor, conducting third-party vulnerability scans, penetration tests and malware scans. Antivirus software is essential, but it detects only a small percentage of new malware. Specialized services that detect sophisticated attacks may be required.
Performing software code reviews on Web applications and custom code to detect vulnerabilities.
Developing contractual security requirements for outsourcing vendors, cloud providers or other entities that connect to the firm’s network, including notification in the event of a breach.
These are things that we can help you with as we work with you to establish your IT strategy. Further, your IT solutions and software should be tailored to your unique needs – not just your needs as a legal firm, but strategies that further your individual tech goals. At Amshot, we offer a wide range of products and services to help law firms of every size create a robust, customized IT plan to fit their individual needs. A few of the legal sector-specific services we provide are:
- Capturing of Billables
- Case Management Software
- Data Backup
- Minimize Downtime
- Process Efficiencies
To learn more about how we can help your law firm create a strong, consistent IT strategy, contact us here or give us a call at 405-418-6282.