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Can Lawyers Handle the Truth?

Forget the filing cabinets and invest in the benefits and innovations in legal technology

 

Technology is changing the culture of the legal system. Before a reliable alternative was available, lawyers were toting around bags filled with hundreds of sheets of paper— but with the customizable software and accessible technology available today, it is time for the legal industry to upgrade their technology.

As masters of IT and software development, we like to understand all things tech, and our clients in the legal industry have allowed us to gain valuable insight about attorney’s technology needs. We know that protecting your documents, communicating via secure channels, and tracking billables in an easy, manageable way are all important aspects of your profession. Let’s talk about how amshot can streamline your legal workflow.

EVIDENTIARY SUPPORT

Technology has increased productivity in the workplace, and that applies to law firms, courthouses, and cubicles too. In the recent past, legal technology has replaced the filing cabinets filled to the brim with paper and provided a way to simplify the life of a lawyer. Here are just a few more advantages to utilizing technology in the legal industry.

  • Ditch the bulky briefcase. When you utilize digital case management software and data storage services, there is no need to dig through filing cabinets to find that one document you had in your hand the other day…
  • In the business of billables. Keeping track of all the time and energy put into a case can be difficult on a spreadsheet. amshot specializes in custom software to save you time and keep your billables error-free.
  • No eavesdropping. Speaking with your clients in secure channels is a crucial part of the legal industry. Upgrade your whispered asides to secure communication and document sharing 24/7.
  • Discovery made simple. Leading up to a trial, lawyers handle tons of documents and read countless amounts of relevant information. Instead of sifting through stacks of paper, how about a custom-built database where everything is a simple search away?
  • Minimize malpractice. Most legal malpractice claims are due to errors that could be solved by simply using technology. Digital docket management, data back-ups, document security, and software that handles all mathematical calculations are all easier than trying to follow a paper trail to prove due diligence.
  • Free time. This is a concept that most lawyers are unfamiliar with, but the benefits are obvious. Instead of spending time doing tasks that legal tech could do in seconds, new-found time provides the ability to achieve efficiencies and promote professional development around the office.

SETTING A PRECEDENT

While the law might not change on a daily basis, technology does. At amshot, we are always up-to-date on the latest and greatest in legal technology to make sure our clients only operate with the best tech available. Some things come and go, but here are a few trends we will be watching this year.

  • Artificial Intelligence (AI): AI will have the ability to assist with things such as contextual analysis, predicting legal outcomes, proactive analysis of data that will lead to litigation prevention, and contract/legal document analysis. Although AI could significantly help your law firm, it has been reported that around 66% of law firms do not use it. It is normal to have your guard up when it comes to new technological advances, but AI is looking very promising.
  • Legal Project Management Software: With the rise of formal legal operations within corporations, legal processes need to be considered business processes. Legal project management software provides one place for all cases and teams. This software will give you the ability to talk to teammates, mark tasks and deadlines, and keep organized—losing the paper and pen method and saving a lot of time.
  • Unified Platforms: In the past, the best-of-breed e-discovery approach was the popular system. However, this trend will start to vanish in the future. Unified platforms are more efficient, more productive, less costly, and less risky.

It’s time to hop on the technology train, lawyers. The benefits of a technology upgrade would impact your day-to-day routine as well as your bottom line. If your firm is interested to see what legal technology could do for your office, see what amshot can do to help by scheduling a free consultation.

It’s Kind of a BIg Deal

The importance of Business Intelligence (BI) to companies of all sizes


We all want to know where our business is going, what we can expect for the future and, better yet, the margins of success we will see in the upcoming months. But in order to see the future, we need to know “the now” of said business. Business Intelligence (
BI) provides us with that knowledge whether your business is small, medium, or large—BI is a one-size-fits-all tool.

At amshot, we focus strongly on being able to customize software to meet the individual needs of our clients—and that includes BI. Keep reading for a crash course in all things BI and why it’s worthwhile.

BREAK IT DOWN NOW

The formal definition of Business Intelligence refers to tools, technologies, applications and practices used to collect, integrate, analyze, and present an organization’s raw data in order to create insightful and actionable business information. Basically, Business Intelligence is a system for turning your business data into info that can help you make informed business decisions. BI allows us to pinpoint areas of weakness and strength in real time to gain further insights and tackle any opportunity to enhance business output.

That was a lot of loaded words, so think of it as an update. Updates to a cellphone let users see what Apple or Samsung or Google have been working on to make their experience better. Each upgrade has new benefits such as new gadgets, faster loading speeds, increased battery life, etc. All of those changes were made by looking and analyzing the current, ongoing issues within the software. Business Intelligence is like a non-stop, ongoing update to your business that leads to more overall success.

HELP YOURSELF

There are numerous benefits of using BI. As we mentioned, it provides real-time feedback that allows businesses to identify and achieve efficiencies in their organization, but that’s not all. Our team looked at the ways BI helps businesses, and here are just a few that stood out to us:

  • More accuracy when reporting, analyzing and planning – No matter how much you do something, it won’t matter unless you are accurate on every account. BI allows you to organize data without the potential for manual error and make decisions in real time.
  • Faster analysis, planning, and reporting – Efficiency plays a big role in business profitability. BI allows companies to make business decisions in a more timely matter, especially under pressure. It consolidates a lot of data and gives us a single perspective.
  • Improved data quality – You know the saying “quality over quantity”? With BI, businesses have access to both. It gathers the entire quantity of big data and transforms that into accessible figures in a high quality way.
  • Increased competitive advantage – It is important to understand that Business Intelligence is not the same as competitive intelligence. BI scans internal data within your business, which leads to a competitive advantage, while competitive intelligence looks at other people’s business. Knowing everything about your current state of business and tackling the issues that arise puts you ahead of competitors on its own, even if you don’t know the ins-and-outs of your competitors’ business.
  • Reduced costs and increased revenues – Of course, this is the ultimate goal for any business. BI lets you determine who your customers are by collecting data at high speed, which allows businesses to know them inside and out. Understanding their consumer behavior can result in a faster point of sale in a more accurate way.

USE IT OR LOSE IT

The ability to focus on the current state of your business becomes increasingly easier when utilizing everything BI has to offer. Every company want to be aware of where they stand as an individual part of the larger market, and BI helps companies analyze their systems, employees, and functionality. While this type of technological support may be new to some industries, the opportunities for growth and profitability that BI provides should be considered by any business looking to upgrade.

No two businesses are alike—we know that. BI helps us make your business more successful by blending this cloud of big data with the individual needs our software can provide. BI is the overhead macho-man of business analytics that can help companies grow and succeed, and amshot can help implement it. Contact us for a free consultation.

Buy It or Customize It

Evaluating your company’s current software and the advantages of using custom software/applications

 

Off-the-shelf or tailor-made? The choice seems easy when it comes to clothes—Why would I wear something that just fits when I could wear something custom made for me?—but what about in terms of business software?

Originally, software allowed businesses to transition from manual to digital. Now in the digital age, most businesses couldn’t function without their applications. The business world uses a lot of software, but how many of those applications interact with one another? And when is it time to ditch the off-the-shelf software in favor of tailor-made software?

At amshot, we like to say we use technology as a tool to improve business results. Our software development services specifically focus on achieving efficiencies that promote profitability and business growth. Is custom software the right choice for your business? Read on below.

WELL-OILED MACHINES

Efficient business is good business. Software applications have streamlined many aspects of business and numerous options are available to be purchased off-the-shelf, but these generic versions of software aren’t a cure-all. In fact, they are often limited in their functions and rarely interact with other applications. This is where custom software comes in handy—it can bridge the gap between two applications or between what your software does and what you need it to do.

Custom software can help your business in many ways, but our team has determined that these are the biggest advantages of tailor-made applications:

  • Most efficient system possible: Custom software provides functions specific to the business that generic software simply isn’t capable of doing. Instead of using several off-the-shelf applications, custom software can do it all more efficiently.
  • Custom software grows with your business: Often times, generic software cannot keep up with a growing business because it isn’t flexible or scalable. Custom software is made to fit your business and is constantly maintained and adjusted as needed. Furthermore, businesses with multiple locations can be interconnected with software that communicates and shares data instead of stuck jumping through hoops with off-the-shelf products.
  • Say goodbye to repetitive tasks and manual entry: Humans aren’t perfect, and it may only take one typo to bring payroll to a screeching halt. Utilizing custom software allows applications to be created that replace monotonous tasks and are specific to the business, industry, and/or functions needed.
  • Up-to-date and secure: Outdated software might seem harmless, but it can actually leave your systems vulnerable to hackers. Custom software is ever-evolving and minimizes cybersecurity threats.

EENIE-MEENIE-MINIE-MO

While there are many advantages to utilizing software tailor-made to your business, it’s not always the right choice. Several factors can determine whether or not a company would benefit from custom software, so we have outlined how to evaluate your current software to see if customization would be a good fit for your business.

  • What does your company do, and how is it accomplished? There’s no need to reinvent the wheel if off-the-shelf software fits your business needs. For example, restaurants don’t need a complex custom application, but companies in the oil & gas industry might. Consider how many steps or applications are involved in daily tasks, how long it takes to finish them, and if there are any holes that off-the-shelf software can’t fill.
  • What size is your business? How many employees do you have? How much do you currently spend on software? Does your company operate locally or internationally? Is your business growing? These are all important questions to consider when deciding if custom software is right for you. Smaller businesses might not have the budget or need for custom applications, but if it’s in the cards for your business, they can seriously improve profitability.
  • Who will be using the software? Ask employees about your current software’s performance. Ask them if it makes jobs more efficient. Ask them how easy it is to use. The answers to these questions can help identify what your business is lacking and possible options for new or custom software.
  • What are your competitors using? If all of your top competitors are utilizing custom software and are out-performing your business, then it might be time to leave the generic software behind. However, if custom software wouldn’t improve the quality of your service or profitability, then it’s probably best to stick with off-the-shelf.

GOT SUPPORT?

Already using custom software, but need support + maintenance?
Your program doesn’t have to be amshot-built to be amshot-supported. Our development team has experience providing support and maintenance for existing applications.

Our software development services specialize in identifying opportunities for efficiencies and creating applications specific to your business needs. We can modify applications your business already uses, build your dream program from scratch, or keep your existing solution up and running. If you still aren’t sure which option is right for you, our software development team would love to schedule a free consultation and give you our professional opinion.

The Internet of (all) Things?

IoT leaks top the list of cyber threats to small- and medium-sized businesses in 2018

 

Technology is more accessible than ever and can control everything from your business transactions to the lighting in your home, but all of this interconnectivity comes with a risk. Hackers are becoming bolder by the day, and they don’t discriminate who they are attacking based on the size, industry, or location. The only thing they care about is the Internet of Things (IoT)—a term that encompasses all devices and objects that are connected to the internet—and the plethora of digital intelligence it contains.

As a managed IT service provider, amshot takes pride in protecting our clients from hackers. In the past, we have blogged about the necessity of cybersecurity and some steps that can be taken to protect your business data, but today we’re breaking down the single largest threat to small- and medium-sized businesses in 2018.

CONNECTING THE DEVICES

We mentioned that the Internet of Things (IoT) refers to the billions of devices worldwide that are connected to the   internet,but let’s explore the scope of this definition and what an IoT leak could mean for a business.

There is no limit to what could be considered a part of the IoT because any object that can be connected to the internet is considered an IoT device. Here are a few examples of commonly used personal IoT devices: GPS, pacemakers, web cameras, Amazon’s Echo, and home security systems. With wireless networks and cheap processors readily available, the digital and physical worlds continue to mesh. The IoT is already huge, and getting bigger, but why should you care?

An IoT leak could be disastrous for any business. Since these devices, especially in businesses, are interconnected and share data amongst themselves, access to one would mean easy access to any affiliated devices. Furthermore, once inside an IoT device, hackers can easily install malware and take control of the entire system.

No matter the type of breach, the financial costs are high and reputation impacts are long-lasting to any business. The best way to stay ahead of these cyber threats is to be aware of how they can occur and take steps to protect your business. Don’t worry, we will walk you through both.

WORLDWIDE WEB OF HACKERS

The internet has provided us with live updates, real-time data collection, immediate international communication, instant access to a multitude of information, and hackers. Many small- to medium-sized businesses have trouble seeing themselves as a target to these cyber criminals, thinking, what could they possibly want from me?—but that’s precisely what makes them easy targets.

While the Internet of Things was initially most appealing to business and manufacturing with its machine-to-machine (M2M) applications, nowadays, IoT devices are being used in almost every industry. However, these devices lack built-in security and can leave a digital backdoor open. Hackers prey on IoT devices because they can locate them through automated programs and can usually gain access by using default admin credentials.

To deter these types of cyber attacks, we recommend a few things.

  1. Change the password(s) on any new devices immediately after setup.
  2. Make sure all admin and user settings are updated and that no default credentials can be used.
  3. Finally, if you would like a second opinion on your cybersecurity, contact us to arrange a free consultation.

The Verdict: Law Firms Should Invest in a Comprehensive IT Plan

Popular culture loves to highlight the hard work that goes into creating a good legal strategy. From “Law and Order”, “Boston Legal”, and more recently “Suits”, viewers get a sneak peek into the client meetings, research and even courtroom performance of law firms. What is not often shown is the work that goes on behind the scenes, especially when it comes to creating a comprehensive information technology plan and securing client data.

Certainly, a well-researched, secure information technology strategy is a necessity for any business. Law firms, however, face a higher bar for security due to the elevated ethical requirement for client confidentiality. While some law firms can support an in-house IT department, many small firms don’t have the resources for this. Fortunately, there are many benefits for outsourcing IT service to an outside vendor, such as a more sophisticated level of security, data storage at multiple sites and greater workplace efficiency.

According to the American Bar Association, there are a few things legal firms should do before designing an IT strategy, including:

Creating high-level policies regarding the privacy and security of firm data. Policies should address the use of encryption, remote access, mobile devices, thumb drives, laptops, Wi-Fi hotspots, cloud storage, Web email accounts and social networking sites.

Identifying points of contact with law enforcement, Internet service providers, the communications companies that service the firm and cyber forensic experts.

Working with your IT staff or vendor, conducting third-party vulnerability scans, penetration tests and malware scans. Antivirus software is essential, but it detects only a small percentage of new malware. Specialized services that detect sophisticated attacks may be required.

Performing software code reviews on Web applications and custom code to detect vulnerabilities.

Developing contractual security requirements for outsourcing vendors, cloud providers or other entities that connect to the firm’s network, including notification in the event of a breach.

These are things that we can help you with as we work with you to establish your IT strategy. Further, your IT solutions and software should be tailored to your unique needs – not just your needs as a legal firm, but strategies that further your individual tech goals. At Amshot, we offer a wide range of products and services to help law firms of every size create a robust, customized IT plan to fit their individual needs. A few of the legal sector-specific services we provide are:

  • Capturing of Billables
  • Case Management Software
  • Data Backup
  • Minimize Downtime
  • Mobility
  • Process Efficiencies
  • Stability

To learn more about how we can help your law firm create a strong, consistent IT strategy, contact us here or give us a call at 405-418-6282.

Sam Washburn art